How Disbursements Work
A disbursement is a payout from Happyn to your bank account. When a buyer pays for one of your listings, Happyn collects the payment, deducts its fee, and then sends your share to you on a regular schedule. This guide explains exactly when and how that happens.
First, connect your payout account
Happyn uses Stripeto move money securely. Before you can receive any disbursement, you'll need to connect and verify a Stripe payout account during onboarding:
- Go to Dashboard → Profile and open the Payout settings.
- Complete Stripe onboarding — this verifies your identity and links your bank account.
- Once onboarding shows as complete, you're eligible to receive disbursements.
Payouts are paid out to the bank account on file with Stripe. Until onboarding is complete, earnings will accrue but cannot be paid out.
The bi-weekly schedule
Disbursements run on a bi-weekly cycle, every other Friday. When a sale becomes eligible for payout, it's scheduled for the next disbursement Friday. If a sale lands exactly on a disbursement Friday, it rolls into the following cycle so it isn't caught in a run that's already processing.
Each payout moves through three stages: Scheduled (queued for an upcoming Friday) → Processing (being sent on the disbursement day) → Paid(transferred to your account). If a transfer can't complete, it's marked Failed and our team follows up.
Products & digital goods: a single payout
For product and digitalorders, your payout is created as one disbursement, scheduled for the next bi-weekly Friday after the sale. There's no split and nothing extra you need to do — once the disbursement Friday arrives, the funds are on their way.
Services: deposit now, balance after the event
Service payouts are split into two parts so you receive funds up front while the rest is tied to the work being completed:
Deposit
A portion of your payout — 30% by default, or the deposit percentage you set on the listing — is scheduled for the next bi-weekly Friday, just like a product payout.
Balance
The remaining amount is held until the host confirms the service is complete. Once they do, the balance is scheduled for the next disbursement Friday.
Until the host confirms, the balance shows on your dashboard under Awaiting Buyer Confirmation. This protects everyone: buyers know the bulk of payment follows a job well done, and you have a clear record of what's still pending.
You won't be left waiting — balances auto-release
If a host doesn't confirm, the balance auto-releases 2 days after the event dateand is scheduled for the next disbursement Friday automatically. Your dashboard shows the exact auto-release date next to each balance that's awaiting confirmation, so you always know when to expect it.
Fees
- Platform fee — Happyn deducts a 6% platform feefrom each sale's subtotal. Your payout is the subtotal minus that fee.
- Monthly listing fee — a flat $29/month applies to active sellers, but it's waived for your first 9 months so you can get established before any subscription cost kicks in.
- Rush-order fee — if you charge a rush-order fee for orders inside your lead-time window, it's added to your payout in full. The 6% platform fee does not apply to it — you keep 100% of the rush fee.
Tracking your disbursements
Your Dashboard has an Earnings & Disbursements panel where you can see:
- Next Disbursement — the total and date of your next scheduled payout.
- Awaiting Buyer Confirmation— service balances waiting on the host to confirm completion, each showing the date it will auto-release if they don't.
- Upcoming Disbursements— every scheduled payout and when it's due.
- Recently Paid — a history of completed disbursements.
What about refunds?
If an order is refunded before its disbursement is paid out, that payout is cancelled. For how returns and refunds are handled, see Managing Refunds & Exchanges.