How Do I Change My Shipping Address?

Your shipping address is collected during checkout. Once an order is placed, you cannot change the address yourself — but there are steps you can take depending on whether the order has shipped yet.

Before You Place Your Order

The easiest time to make sure your address is correct is during checkout. On the shipping address step, review your address carefully — including the street, apartment or unit number, city, state, and ZIP code — before proceeding to payment.

Happyn uses address autocomplete powered by Radar to help reduce typos. Always verify the suggested address before continuing.

After Placing Your Order — Before It Ships

If your order hasn't shipped yet, you may be able to get the address updated by messaging the vendor directly:

Go to My Purchases and open the order.
Check the order status — if it says Pending or Confirmed, the order likely hasn't shipped yet.
Message the vendor from your Messages inbox or from the order detail page, and provide your corrected shipping address as soon as possible.

Vendors can update the shipping address before marking the order as shipped. Act quickly — once a label is created, changes become much harder.

After the Order Has Shipped

Once an order is in transit, Happyn cannot redirect it. Your best options are:

Contact the carrier directly — use the tracking number shown on your order detail page. Carriers like UPS, FedEx, and USPS offer package intercept or hold services that may allow a redirect (fees may apply).
Contact Happyn support — we can work with the vendor to explore options: support@happyn.com

Urgent Address Change?

If you need to change your address urgently, contact Happyn support right away so we can coordinate with the vendor before shipment:

Please include your order number and the correct shipping address in your message.