Vendor Payments

Last updated: 25 June 2026

This page explains how vendors are paid on Happyn. It supplements the Vendor Agreement and the customer-facing Payments, Cancellation & Refund Policy. In the event of a conflict, the Vendor Agreement governs.

1. Commission & Service Fee

The Platform deducts a Platform Service Fee of 6% from each booking. This fee is non-refundable and is calculated before funds are transferred to the Vendor. The remaining Vendor Fee, less any applicable adjustments, is what is paid out to you.

2. Listing Fees

A listing fee of $29 per month applies to keep your listings active on the marketplace. New vendors are exempt from the listing fee for their first 9 months, so you can build up your inventory without any upfront cost; the standard listing fee applies after that period.

Founding vendors — the first 30 vendors to publish an active listing — additionally have the 6% Platform Service Fee waived for their first 90 days or their first 10 completed orders, whichever comes first.

3. Holding & Payout Timing

When a Customer pays, the Platform holds the funds in a secure account until the event is completed. Once the event is successfully completed, funds are disbursed to the Vendor approximately 7 days after completion, pending any customer disputes. Payouts are processed via Stripe to your connected account.

4. Disputes & Holds

Customers have 48 hours post-event to file a Quality Dispute. The Platform may hold funds for up to 14 days while investigating a dispute, and our decision on the refund amount is final. If a Vendor fails to appear or cancels within 48 hours of an event, the Customer is entitled to a full refund and no payout is made for that booking.

5. Tax Responsibility

Vendor is solely responsible for all federal, state, and local taxes arising from payments received through the Platform. The Platform does not withhold taxes on the Vendor's behalf.

6. 1099-K Reporting

Pursuant to IRS regulations, the Platform will track gross payments and issue Form 1099-K to the Vendor and the IRS if the legal reporting thresholds are met. Please ensure your tax information on file is accurate to avoid payout delays or backup withholding.

7. Force Majeure & Cancellations

Where an event is cancelled, payout eligibility follows the cancellation windows and force-majeure rules in the Payments Policy. In a force-majeure scenario, the Vendor may retain a portion of the fee to cover verified, non-recoverable preparation costs.